Returns & Exchanges:
Wear your bras for a few hours, and if you feel any discomfort, please contact us for a re-fit.
- Please note that we do not offer any refunds.
- We will exchange or offer a credit note on bras returned within 7 days, provided they are unworn, unwashed and have tags and labels still intact.
- Bras not fitted at our studio are not eligible for return or exchange.
- Special orders are final sale and cannot be returned or exchanged.
- Sale or promotional items may not be eligible for return or exchange.
- For hygiene reasons, extenders, comfy straps, nipple covers and briefs cannot be returned or exchanged.
- Manufacturing defects must be reported within 7 days of purchase. We may assess defects reported within 21 days, provided the item has been properly cared for. If a defect is confirmed after inspection, we will issue a replacement. If the item is not immediately available, we will order a replacement for you from our suppliers.
Alterations:
Alteration service is available at the client’s cost for bras purchased at our studios. Please be aware that once bras are altered, they cannot be returned or exchanged.
Kindly contact us before bringing items that require alterations.
For any enquiries, you can contact us at:
Tel: 011 783 8174
Email: info@pandorabrastudio.co.za