Returns & Exchanges:
Wear your bras for a few hours, and If you feel any discomfort, please contact us for a re-fit.
We will accept unwashed and unworn bras with the tags and labels still intact and not removed
Please note that we do not offer any refunds. We will exchange or offer a credit note on goods returned within 7 days.
For hygiene reasons, accessories and briefs cannot be returned or exchanged.
Faulty product:
For faulty bras, please return them within 21 days of purchase with the invoice and in their original packaging. Bra labels must be intact.
Alterations:
Alteration service is available at the client’s cost for bras purchased at our studios. Please be aware that once bras are altered, they cannot be returned or exchanged.
Kindly contact us before bringing items that require alterations.
For any enquiries, you can contact us at:
Tel: 011 783 8174
Email: info@pandorabrastudio.co.za
Cape Town WhatsaApp: 073 972 4489
Email: capetown@pandorabrastudio.co.za